Word Processing

This module allows you to demonstrate the ability to use a word processing application to accomplish everyday tasks associated with creating, formatting, and finishing small-sized word processing documents, such as letters and other everyday documents.


The syllabus sets out the specific knowledge and skills that make up this module, developed with input from subject matter experts from a wide range of computer societies and organisations.

Download the Word Processing Module Syllabus (PDF)

Download Word Processing Module Datasheet (PDF)

On completion of this module you will be able to:

  • Work with documents and save them in different file formats
  • Choose built-in options, such as the Help function, to enhance productivity
  • Create and edit small-sized word processing documents that will be ready to share and distribute
  • Apply different formats to documents to enhance them before distribution; recognise good practice in choosing the appropriate formatting options
  • Insert tables, images, and drawn objects into documents
  • Prepare documents for mail merge operations
  • Adjust document page settings
  • Check and correct spelling before finally printing documents

What are the benefits of this module?

  • Covers the key skills needed to use a word processing application
  • Can be applied to a range of word processing software from vendor packages to ‘freeware’
  • Certifies best practice in effective word processing software use
  • Developed with input from computer users, subject matter experts, and practising computer professionals from all over the world. This process ensures the relevance and range of module content

Syllabus Overview:



Using the Application

  • Working with Documents
  • Enhancing Productivity

Document Creation

  • Enter Text
  • Select, Edit


  • Text
  • Paragraphs
  • Styles


  • Table Creation
  • Table Formatting
  • Graphical Objects

Mail Merge

  • Preparation
  • Outputs

Prepare Outputs

  • Setup
  • Check and Print